If you are not satisfied with the order you receive, please contact us. One of our representatives will be happy to help make things right. You must retain a return authorization number prior to returning any product to us. The link sent in your confirmation email has a support ticket section that is directly connected to your order. Or you may contact us via Facebook messaging @ObviousOwen or direct email at email@example.com or by phone at 845-981-7180
If your order has not yet been processed then you can request to cancel using the ticket system. If your order has already been picked and shipped, then it is too late to cancel.